The Helios Group is committed to delivering high-performance Frontier Residential services with integrity, clarity, and care. Our mission is to simplify the connectivity process and ensure every customer feels confident, informed, and supported.

We believe in connection — not just through technology, but through people-first service.
At The Helios Group, we combine local knowledge with national support to create a seamless sales experience that prioritizes the needs of our customers.

Our approach is built on:

• Clear Communication – No jargon, no pressure. Just honest answers.

• Efficient Execution – We guide you from consultation to installation.

• Local Support – We live and work where you do. That means we care deeply about your experience.

• Long-Term Value – We don't just sell services — we build relationships.

The Helios Group is a residential-focused sales agency based in New London, Connecticut, proudly representing Frontier Communications. From our office at 400 Bayonet Street, we serve communities throughout the region by providing fast, affordable, and reliable home internet and communications solutions.

We’re a passionate team of professionals driven by customer satisfaction, local engagement, and technological excellence. As your neighbors, we understand your needs — and we’re here to make getting connected simple and stress-free.

As an authorized sales division for Frontier Residential, we specialize in:

• Door-to-Door Sales – Bringing fiber-optic service options directly to your doorstep with real-time consultation and support.

• Customer Education – Breaking down internet, TV, and phone packages in a way that's easy to understand and tailored to your needs.

• Account Setup & Coordination – Helping you choose the right plan and coordinating directly with Frontier to ensure a smooth installation.